Privacy Policy

Personal Information

• Name and email address
• Account credentials (encrypted)
• Profile information (grade level, learning preferences)
• Parent/guardian contact information (for minors)

Learning Data

• Chat conversations with AI tutor
• Quiz responses and scores
• Learning progress and achievements
• Uploaded study materials

Technical Data

• IP address and device information
• Browser type and version
• Usage patterns and session data
• Cookies and similar technologies

We use collected information to:

• Provide personalized learning experiences
• Improve our AI tutoring capabilities
• Track and report learning progress
• Ensure platform safety and security
• Communicate important updates
• Comply with legal obligations
• Analyze usage to improve the Service

We comply with the Children's Online Privacy Protection Act (COPPA):

• We require verified parental consent for users under 13
• Parents can review, modify, or delete their child's data
• We collect only information necessary for educational purposes
• We do not display targeted advertising to children
• Child accounts have enhanced safety features

For educational institution users, we comply with FERPA requirements:

• We act as a "school official" under institutional agreements
• Educational records are protected and controlled by institutions
• We do not use student data for non-educational purposes
• Parents and eligible students may access their records

We implement robust security measures including:

• AES-256 encryption for personal data at rest
• TLS 1.2+ for data in transit
• AWS infrastructure with SOC 2 compliance
• Regular security audits and penetration testing
• Employee access controls and training
• Incident response procedures

We may share information with:

• Service Providers: AWS, Cognito (authentication), for platform operation
• Educational Institutions: As directed by school agreements
• Parents/Guardians: For linked child accounts
• Legal Requirements: When required by law or to protect safety

We do NOT sell personal information to third parties.

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate information
• Deletion: Request deletion of your data ("right to be forgotten")
• Portability: Export your data in a standard format
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your data

To exercise these rights, contact us at privacy@sparkaly.com

We retain data according to these guidelines:

• Active Accounts: Data retained while account is active
• Inactive Accounts: Deleted after 24 months of inactivity
• Deleted Accounts: Data removed within 30 days
• Backup Data: Removed within 90 days of deletion
• Educational Records (FERPA): Retained for 7 years to comply with federal requirements
• Audit Logs: Retained for 7 years for compliance and security purposes
• Legal Requirements: Some data may be retained longer if required by law

We use cookies for:

• Essential: Authentication and security
• Preferences: Theme and language settings
• Analytics: Understanding usage patterns

You can control cookies through your browser settings. Disabling essential cookies may affect functionality.

California residents have additional rights:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale (we do not sell data)
• Right to non-discrimination for exercising rights

For privacy questions or concerns:

Email: privacy@sparkaly.com

Phone: 1-844-466-0284

Avanzado Technologies LLC
Attn: Privacy Officer
515 N Flagler Dr
West Palm Beach, FL 33401
United States